Case Study

Today, that company processes twice as many invoices at half the cost, using technology from System 18 that paid for itself in less than a year.

Each morning, thousands of paper invoices are scanned in the mail room. Still more arrive through EDI gateways in the form of electronic billing.

These invoices are routed automatically to desktop PCs, where users review and data enter them.

Using built-in functionality, they can split or combine invoices; relate them to one another; perform complex searches; or create and view supporting notes, letters, e-mails, and faxes.

Without any human intervention, payments are prioritized by terms; late fees, discounts, and taxes are calculated; and data are validated using rules that can be dynamically reconfigured as needs or circumstances change.

Problem invoices are automatically tagged and routed to exception handlers for online resolution.

Finally, invoices are matched to supporting documentation in legacy systems and paid.

At any point in the process, management can remotely request the status of a given invoice, view comprehensive metrics, or generate custom reports.

The Bottom Line

By its own measure, the company saves almost $10 million annually with help from System 18:

Fewer workers do more with less, reducing FTEs by 45%, and saving $1.6 million annually.
Late-payment fees are minimized, and early-payment discounts are maximized, saving an additional $2.1 million annually.
Management enjoys better controls, accuracy, and responsiveness, reducing payment errors by an extra $6.2 million annually.

A monumental effort? You bet, but at System 18, that’s our job.

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