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System 18 Welcomes Your Questions

Questions people most-frequently ask us include:

• Do you "outsource" or "offshore" development?

• What kind of performance can we expect from the system?

• What if our business needs change after you build the system?

No problem. The system uses a built-in engine that allows you to define and update custom business rules according to your needs. You can add, modify, or delete business rules any time your circumstances change, without having to modify or recompile code.

• Is the system documented?

• What is your maintenance policy?

• On which platforms does the system run?

• Is the system browser based?

• In which development environment do you build the system?

• Do you provide source code?

• What happens if we find a bug in the system?

• Is Oracle required?

• Can you provide Oracle administration?

• What kind of experience do you have?

• Why shouldn't we just use an off-the-shelf product?

• Why should we pick you as our custom vendor?

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