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Questions people most-frequently ask us include:

• Do you "outsource" or "offshore" development?

• What kind of performance can we expect from the system?

• What if our business needs change after you build the system?

• Is the system documented?

• What is your maintenance policy?

• On which platforms does the system run?

• Is the system browser based?

• In which development environment do you build the system?

• Do you provide source code?

• What happens if we find a bug in the system?

The system logs detailed descriptions of all errors, and sends us e-mail when they occur. If something goes wrong, we'll probably know it before you do. We'll gather information about the circumstances and try to reproduce it. If we can, then we'll trace it in the source code, fix the problem, and deliver a patch as soon as possible.

• Is Oracle required?

• Can you provide Oracle administration?

• What kind of experience do you have?

• Why shouldn't we just use an off-the-shelf product?

• Why should we pick you as our custom vendor?

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